The NEW Online Certificate IV in Workplace and Business Coaching Program (10535NAT) develops your skill set to successfully coach individuals and teams in the workplace.

APIC have partnered with Open Door Coaching Group (ODCG) in Melbourne, Australia and now offers Australia’s Leading Workplace Coaching Certification in Asia.

Whether you choose to become an Independent External Coach or an Internal Workplace Coach, this online programme provides you with the tools and qualifications to be a Certified Professional Coach.

This Online Coaching Certification is accredited by the Australian Government, Australian Human Resources Institute (AHRI, 2007) and the International Coach Federation (ICF).

The NEW Online Certificate IV in Workplace & Business Coaching (10535NAT) will empower you with everything you require to develop advanced business and workplace coaching skills. It covers powerful coaching models and uses examples in the workplace.


Join The Webinars

Read the Modules

Practice Coaching

Submit Assessments


Coaching encourages people at all levels to engage in open and honest conversations – focused on bringing out the best in themselves and others


Becoming Certified Coach will enable me to…

Ask better questions and start ``really`` listenin

Coach people through change and conflict

Encourage feedback and have better conversations

Move from a telling and directing approach to an approach that engages and motivates people

Gain time back through developing and leading your team and delegating

Build better relationships with your peers, customers, management

Identify learning styles in others in order to communicate with them better

Set goals, coach yourself and your team for higher performance and to take action

Have successful performance management conversations

Align team values and vision to organisational strategy

Use a whole range of coaching tools in different workplace scenarios


Mel Leow – Founder of APIC / Coach / Author

Mel has over 20 years in Coaching, Management and Leadership from the Asia Pacific region and is a PCC Credentialed Coach with the ICF ‐ International Coach Federation (Global) — with his key drive to Empower Leaders around the world.

Mel is a passionate “Mentor Coach to Budding Coaches”, as he coach trains the Australian Government Accredited Diploma and Cert IV in Workplace and Business  Coaching programs internationally.

Mel believes that one day soon Coaching will become a “Game Changer” in all organizations as it intentionally builds-up a stronger, more open and vibrantly connecting culture for the future.

Natalie Ashdown – CEO of Open Door Coaching / Coach / Author

Natalie Ashdown is an experienced coach whose passion and commitment assists and supports individuals, teams and companies to achieve the amazing results that come from within the person and team. Natalie currently coaches executives, senior management and teams from Australia’s leading corporations.

Natalie is the CEO of the Open Door Coaching Group (a Registered Training Organisation) and is also a PCC Credentialed Coach with the ICF Global. As the curator of the Diploma and Cert IV in Workplace and Business Coaching programs, she is delighted to partner with APIC (Mel) over many years to bring this powerful Australian program internationally.


Managers and leaders instantly get back more time.

They quickly start to see their teams becoming more active, more innovative, more productive, more engaged.

They start to see better results and see negative people turn around.

This gives them more time to do their own jobs, rather than everybody else’s.

There is less “noise”, less scuttle-but, less complaints, less sick days, less passive aggressive behaviour.

There is more fun, a better workplace, more inspiration.

They will come back to the workplace and do things differently – even the tough nuts who have been tapped on the shoulder to come and do the program!

Even the ones that you know have to change and have for so many years been resisting it





Why coaching is so important?

Developing coaching skills in the workplace has become increasingly important because:

  • Old styles don’t work with the new generation
  • Organisations are calling on people to deliver more with less resources, and they need to tap the potential of people (rather than stifle it)
  • Managers have great technical skills but are lacking in the people skills and this can lead to an increase in bullying and complaints
  • There are way too many people walk around saying “what can’t be done” rather that “what’s possible”
  • We spend all our time at work, why not have a workplace that we actually enjoy!

What has caused the growth of coaching?

Coaching has grown significantly for many reasons, among them:

  • Rapid changes are taking place in the external business environment.
  • Downsizing, restructuring, mergers and other organizational changes have radically altered the “traditional employment contract.” Companies can no longer achieve results using traditional management approaches.
  • Companies must develop inclusive, collaborative work environments to achieve strategic business goals and to maintain high levels of customer satisfaction.
  • With the growing shortage of talented employees in certain industries, companies must commit to investing in individuals’ development.
  • People are wrestling with job insecurity and increased workplace pressures to perform at higher levels than ever before.
  • Individuals who have experienced the excellent results of coaching are sharing about the power of coaching at their workplaces.
  • People today are more open to the idea of being in charge of their own lives. Coaching helps them do just that.

In short, coaching helps individuals and companies focus on what matters most in life and business, and so the industry continues to grow.

What are the reasons someone might hire a certified coach?

  1. An individual or team (Coachee) might choose to work with a Coach for many reasons, including but not limited to the following:
  2. Something urgent, compelling or exciting is at stake (a challenge, stretch goal or opportunity)
  3. A gap exists in knowledge, skills, confidence or resources
  4. A desire to accelerate results
  5. A lack of clarity with choices to be made
  6. Success has started to become problematic
  7. Work and life are out of balance, creating unwanted consequences
  8. Core strengths need to be identified, along with how best to leverage them